The Elcano Hotel offers tennis courts, an outdoor pool and a fitness centre as well as conference room(s), a steam room and a sauna. Acapulco city centre is within an easy 10 minute drive from the hotel.

The Elcano Hotel caters for families with children offering a kids pool and babysitting / child services. Other facilities offered include a business centre, a concierge and a 24 hour reception. The hotel's spa includes a hair salon, massage services and a solarium. The wellness and health facilities include a jacuzzi and a beauty salon.